AnswerConnect offers a convenient way to manage your live reception account on your iOS device. With AnswerConnect, you have access to a highly skilled and friendly customer service team that is available 24/7 to support your business.
With the AnswerConnect iOS app, you can have the live-answering service dashboard right in your pocket, ensuring that you never miss a customer's message. Stay updated on all the messages our team takes on behalf of your business. The app allows you to:
- View inbound messages handled by our customer service team
- Access contact information for your customers
- Receive notifications for customer messages and team chats
- Forward customer messages to your team via email or SMS
- Add notes to customer messages for your team's reference
- Report problems or issues to the admin
- Collaborate with your team on client messages through Chats
- Archive messages for future use
Please note that having a live AnswerConnect account is essential in order to access the iOS app.
Overview
AnswerConnect is a Freeware software in the category Business developed by AnywhereWorks.
The latest version of AnswerConnect is 7.0, released on 08/04/2024. It was initially added to our database on 10/22/2023.
AnswerConnect runs on the following operating systems: iOS.
Users of AnswerConnect gave it a rating of 5 out of 5 stars.
Pros
- Provides 24/7 live answering services for businesses
- Customizable call handling instructions and protocols
- Offers bilingual receptionists for diverse clientele
- Integration with various CRM systems for seamless data management
- Dedicated account manager for personalized support
Cons
- Cost may be prohibitive for small businesses with limited budgets
- Complex pricing structure with additional charges for extra services
- Some users report occasional delays in message delivery
- Limited customization options for call scripts and greetings
- May have limited coverage in certain remote areas
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