AnswerConnect 7.0

AnywhereWorks – Freeware – iOS
out of 960 votes

AnswerConnect offers a convenient way to manage your live reception account on your iOS device. With AnswerConnect, you have access to a highly skilled and friendly customer service team that is available 24/7 to support your business.

With the AnswerConnect iOS app, you can have the live-answering service dashboard right in your pocket, ensuring that you never miss a customer's message. Stay updated on all the messages our team takes on behalf of your business. The app allows you to:

View inbound messages handled by our customer service team
Access contact information for your customers
Receive notifications for customer messages and team chats
Forward customer messages to your team via email or SMS
Add notes to customer messages for your team's reference
Report problems or issues to the admin
Collaborate with your team on client messages through Chats
Archive messages for future use

Please note that having a live AnswerConnect account is essential in order to access the iOS app.

Overview

AnswerConnect is a Freeware software in the category Business developed by AnywhereWorks.

The latest version of AnswerConnect is 7.0, released on 08/04/2024. It was initially added to our database on 10/22/2023.

AnswerConnect runs on the following operating systems: iOS.

Users of AnswerConnect gave it a rating of 5 out of 5 stars.

Pros

Provides 24/7 live answering services for businesses
Customizable call handling instructions and protocols
Offers bilingual receptionists for diverse clientele
Integration with various CRM systems for seamless data management
Dedicated account manager for personalized support

Cons

Cost may be prohibitive for small businesses with limited budgets
Complex pricing structure with additional charges for extra services
Some users report occasional delays in message delivery
Limited customization options for call scripts and greetings
May have limited coverage in certain remote areas

FAQ

What is AnswerConnect?

AnswerConnect is a virtual receptionist service provided by AnywhereWorks.

How does AnswerConnect work?

AnswerConnect works by having a team of virtual receptionists handle incoming calls for your business and provide personalized customer service.

What services does AnswerConnect offer?

AnswerConnect offers services such as call answering, appointment scheduling, message taking, order processing, and more.

Can AnswerConnect integrate with my existing systems?

Yes, AnswerConnect can integrate with various CRM systems and software to provide a seamless experience.

Is AnswerConnect available 24/7?

Yes, AnswerConnect offers 24/7 coverage so you never miss a call, even after hours or on weekends.

How is the pricing structure for AnswerConnect?

Pricing for AnswerConnect depends on the number of calls and services required. Customized plans are available to suit different business needs.

Can AnswerConnect handle multiple languages?

Yes, AnswerConnect offers multilingual support to cater to a diverse customer base.

Is there a free trial available for AnswerConnect?

Yes, AnywhereWorks offers a free trial for businesses to experience the benefits of AnswerConnect before committing to a plan.

How secure is the information handled by AnswerConnect?

AnswerConnect follows strict security protocols to ensure the confidentiality and privacy of all information handled.

Can I customize how AnswerConnect greets my callers?

Yes, you can provide specific instructions on how you want your callers to be greeted and how you want their calls to be handled.

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